Frequently Asked Questions

Do you have vegan options?

Of course. Our shops & cafes are 100% vegan.

Do you have a kids menu?

Yes. In our Haneda Airport location, we have a special vegan meal just for kids (okosama set). We also have delicious drinks and sweets loved by kids large and small.

Do you have gluten free options?

Yes. We have many gluten-free options including our famous lasagna (made with specially prepared rice noodles), salads, cakes and a variety of drinks.

Do you have information on allergens?

Yes, we label all of our dishes to indicate whether they have any of the 28 allergens identified by Japanese guidelines.

Where are your physical shops located

In addition to our online shop, we currently have three locations in the Tokyo area where you can purchase products.

  1. HealthyTOKYO Cafe & Shop in Haneda Airport – Full lineup of savory and sweet vegan food and drinks and our entire line of CBD edibles, drinks tinctures and other CBD products.
  2. HealthyTOKYO CBD Shop & Cafe in Harajuku – Vegan sweets and drinks and our entire line of CBD edibles, drinks tinctures and other CBD products.
  3. HealthyTOKYO Office & Shop – This is our office, but we do meet customers by appointment only who are looking to purchase any of our CBD products., matcha products and other HealthyTOKYO brand treats.
Are you outside of security at Haneda Airport or do I need a ticket to visit your Cafe & Shop?

The HealthyTOKYO Cafe & Shop is located before security (land-side) so you do not need to be traveling or have a ticket to visit. Many people actually come over to our cafe from downtown just to enjoy a meal and shop in the airport.

Does your staff speak English?

Yes. We have a multicultural and multilingual team. If you would like to contact us before visiting, please feel free to live chat, send a message or call us to check if a specific product is in stock.

Is there parking nearby?

There are several parking lots at Haneda Airport Terminal 2 if you are visiting our Cafe & Shop in the airport. There are a number of parking lots within walking distance of our Harajuku shop if you plan on driving.

Can I bring my pet?

Pets are welcome in our Harajuku location. In Haneda, according to airport management regulations established by the Ministry of Land, Infrastructure, Transport and Tourism, pets cannot be brought into the terminals. However, service dogs for people with disabilities, such as seeing-eye dogs, and pets and animals in the care of an airline for stowing on the airplane are exempted from this regulation.

Can I make a reservation at your cafes?

Our Haneda Cafe is located in Terminal 2 on the third floor in the Upper Deck Tokyo Food Complex. This area has many tables shared by the various outlets. It is not possible to reserve a table, but seating is usually available. Take care to get here early during peak travel periods and holidays. We have limited seating in our Harajuku Shop & Cafe, but are happy to accept reservations up to 2 days before you would like to visit.

Can I rent your space for an event?

We have limited space in our Harajuku Shop & Cafe, but are open to events. Please contact us with your proposal. Unfortunately, we are not able to provide space for an event in our Haneda Cafe & Shop.

Do you accept credit cards and other forms of payments

Yes we accept the cash and the following credit cards and other forms of payment:

payment methods
Can I buy CBD oil and CBD products at all of your stores?

Yes. We carry our full lineup of CBD products in all of our vegan shops & cafes as well as in our online shop. Feel free to live chat, send a message or call us to check if a specific product is in stock.

Can I buy HealthyTOKYO products anywhere else?

Yes. Here are some of the place you can buy our products: National Azabu Supermarket (matcha, nut butters, some CBD products. Peninsula Hotel Tokyo – (matcha, nut butters) and many other fine establishments.

What other products do you offer?

In addition to our CBD products we offer the highest grade organic matcha, all natural pistachio and almond nut butters and other vegan treats.

Are all of your products vegan

All HealthyTOKYO branded products and vegan treats on our website are 100% vegan. If you have any questions, please contact us via Chat or send us an email.

Are all of your products made in Japan?

We take the utmost care and pride in creating the highest quality products in Japan. Currently, all HealthyTOKYO branded products are made in Japan using the highest quality domestic and imported ingredients.